What our Residents and their Families think of Tamar House

Over time we have been privileged to know and care for a great many residents. Below is a small sample of what some of them and their families have to say about us.

Patricia Addis of Derriford writes....

After a period of illness and hospitalisation, my mother was no longer able to look after herself.
However, she needed companionship and being able to interact with others, as she had always been a ’social animal’.
My husband and I started to research and visit residential care homes in the north Plymouth area and eventually came across Abbeyfield Tamar.

After a brief visit where we were shown around and met some of the staff, we both instantly felt that this was the place for her to be.
I cannot speak highly enough of the standard of care and compassion that was given to her.

During her time there, she made many friends (including staff) and talked about them all fondly.
She even had favourite nicknames for some of the staff and would very often say “you’re my favourite’.
The response, of course, was predictable - “I bet you say that to all the girls/boys” and they would just laugh.
They were all her friends.

The management of the home was second to none and over a period of time, all the staff became part of our family - as I’m sure we did theirs.
We attended and supported various events at the home and mother could not have been more happy.
She knew that she was in caring and loving hands.

Sadly in May of this year, after an operation and short period in hospital, she returned to her home at Abbeyfield, where she passed away at the age of 97 years - surrounded by her familly and caring staff that had seen her through her short period of illness.

To anyone contemplating whether to entrust one of their family to a residential care home, then I can honestly say that they would be hard pressed to find anywhere better than Abbeyfield Tamar.

A BIG thank you to all at Abbeyfield.

Patricia Addis.
Derriford,
Plymouth.

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To All the Staff at Abbeyfield Tamar House

How do we start to express our thanks to you, as thank you doesn't seem enough for all you have done for mum over the last few days.

She had the most wonderful 100th birthday any lady could possibly wish for, and a massive part of it was thanks to you. We think she will remember this for the rest of her life, you have made her a very happy lady.

We know how much effort went into making her birthday the success it was, as these things do not happen without it. We also know that people came in on their day off to be there, and everyone made a tremendous contribution.

All her friends who attended the party said what a wonderful atmosphere the home has, and they felt it the moment they walked in the door. As the afternoon progressed they were even more impressed with the care and attention that was given to her and the other residents, way beyond the call of duty.

The balloons, banners and flower decorations were wonderful, the lunch spread was fantastic and the cake was amazing, which all contributed to a wonderful day. It was a lovely idea to ask Brian the entertainer to contribute. It was touching to see the photos of Nell in her youth and the songs that he sang went down well with everyone.

It was lovely that the residents were included as they have become her friends and it was a real family atmosphere which was perfect.

We know mums 100th birthday was a very special occasion, but the reason she was able to enjoy it so much is the way she has been treated since she joined the permanent residence of Tamar House in July 2016. We know she wouldn't have enjoyed her birthday so much if she had been living elsewhere.

Our grateful thanks go out to you all, for the every day care you show not only to mum, but to all the residents. Love seems to be a very important part of this, which to us is the way it should be.

Thank you all again, although those 2 words are still not enough to express our gratitude.

You have made an old lady very, very happy, and her Daughter and Grand-daughter very relieved that we found you (How lucky we are!)

Bless you all

Love Denise and Beccy

Mrs. Mary Gage of Gunnislake writes....

Dear Gill

On behalf of myself, my brother and my husband we would like to pass on our thanks to you personally and all the staff at Tamar House for the way you have cared for my mother these past five years.

The standard of care that has been provided along with the excellent facilities has been exceptional. This cannot have been more clearly demonstrated than during the last days of her life and your utter determination that she would not be moved to a hospital environment.

We simple cannot thank every member of the Tamar House team enough.

What we would ask is that you share a glass or two in memory of Audrey, may she now rest in peace.

With our sincere thanks once again.

Yours faithfully

Mrs. M. Gage

Mrs. Christine Bramall writes....

To All the Staff at Tamar House

It is with a certain sadness that Florence's stay at your care home has come to an end. We wish to express our admiration and great thanks to all the staff who over a long period have cared for mum, for their commitment and dedication.

A special thanks to those who sat and watched over mum during her final hours. We would like to make a small donation in appreciation of all that you have done.

With Kind Regards

Christine & Frank Bramall

To Gill and all the lovely staff

Thank you so much for all the care and kindness you showed to our dad Bob McAdam. The last few moments of his life were happy

From all his family xx